Diary Management & Booking Services
People want to book appointments, seats, or entry to events in their own time.
Some of the pressure is reduced as more people make their own bookings direct on your website but there is still a growing expectation that your business should be contactable by telephone and other channels around the clock to present a credible profile.
However, the cost to organisations to support this 24 x 7 is prohibitive unless you have a high volume of people calling in. What can you do?
There is another way…in fact, several ways
Our specialist agents can represent your organisation and provide information, take bookings, make appointments and perform as your staff would after hours when your staff are not working, or as overflow support whenever your lines are busy.
Please read on for more information about the ways that we can provide bookings support, or make an enquiry so that our product managers can call you in business hours to discuss your requirements in detail.